Can I challenge the approval of a package?

By Tom Bogaert · Reviewed on
Part of: Micro-influencer pricing

Yes, within 30 calendar days of our approval notice. In that period you can state specifically which guarantee criterion you believe has not been met. We investigate the deviation and share our findings. A briefing wish added later is no ground for rejection.

If you use campaign content from that creator, you accept the whole package and can no longer reject it on the minimum criteria. If you report nothing within the 30 days, our assessment counts as accepted as far as the knowable guarantee criteria go. Claims you could not reasonably establish within that period, such as hidden defects or missing third-party rights, remain. What counts as use is explained in which actions count as brand use.

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Related questions

When does a guaranteed content package count as delivered?

A package counts as delivered once Sunday Squad approves it or you use campaign content from that creator. You pay the package price once, even if you don't use the content, and then get the usage rights on all of that creator's campaign content.Read the full answer →

What if a creator does not deliver the package?

Then you pay nothing for that package, provided you have not used campaign content from that creator. We adjust first within the agreed repair period. There is no automatic replacement and the products you already sent fall outside the guarantee.Read the full answer →

Which actions count as brand use?

Reposting, sharing on your brand account, publishing on your website or in a newsletter, and knowingly accepting a co-creator publication. Use by an agency on behalf of your brand also counts. Liking, commenting, downloading or just being tagged does not.Read the full answer →

How much say do I have in the content?

You help set the briefing; the creator brings their own style and angle. Approving every video beforehand is not standard; if you want that, we agree feedback moments and revisions explicitly. Wishes added later do not enlarge the guaranteed minimum.Read the full answer →

What if a sportfluencer doesn't post (on time)?

We carry that risk. Curation up front, agreements in the briefing, follow-up and repair during the posting window. If a creator still doesn't deliver and you used nothing, you don't pay for that package; no automatic replacement. Afterwards you get an honest completion rate.Read how the three layers of risk management work in practice →
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