What if the product doesn't fit or arrives late?

By Tom Bogaert · Reviewed on

Tell us right away, and we'll sort it.

Wrong size, package arrives damaged, or simply not there yet when the window starts? It happens, and that's what spare packages and margins are for. But we only know once you tell us.

The practical side has to be right before you can make good content — especially with apparel, shoes, nutrition or event tickets. Posting about a shoe that pinches or a gel that never arrived helps no one. One heads-up and we arrange a replacement or shift your timing.

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Related questions

What if I'm sick, injured or traveling during the posting window?

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Let us know as soon as possible — that solves nearly everything. We shift the timing or activate someone else. What we can't solve is silence: disappearing without a word is the fastest way to not be asked again. One message is enough.

How do you handle product shipping to the athletes?

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Two options: bulk to Sunday Squad and we distribute (~€6-9 domestic per package, charged at cost), or directly from brand to athlete with an address list from us. No fixed rule — we put both options on the table with a concrete cost estimate.

Do I have to pay tax on the free products?

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We're not accountants. Roughly: a product or experience from an occasional collab isn't treated as salary. If it becomes structural and high in value, run it past your accountant. We always communicate the retail value up front.

Do I get to keep the products after the collab?

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Yes. The product is yours and stays yours — no return, no expiry. The product is the reward for your content.

What kind of brands will I encounter at Sunday Squad?

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Sports brands in the broadest sense: nutrition, apparel, shoes, accessories, recovery, tech, safety, events. From challengers to names you know. You're matched on what fits your sport and style — not every brand fits every athlete, and that's exactly the point.
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